privacy-policy – lonise.store

Introduction

Your privacy matters

Lonise.store is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights regarding that data.

We collect only the information necessary to deliver your custom workspace and provide post-purchase support. We do not sell, rent, or share your personal data with third parties for marketing purposes.

Data We Collect

What information we gather

Purchase Data

Your name, email address, and payment details — processed securely by Stripe. We never store your card information.

Consultation Data

Workflow preferences, customization requests, and system specifications you share during the post-purchase consultation.

Communication Data

Emails and messages exchanged with our team during the build and delivery process.

Usage Data

Basic analytics data (page visits, browser type) collected anonymously to improve the website experience.

How We Use It

Purpose of data collection

Your data is used exclusively to process your payment and confirm your order, contact you for the customization consultation, build and deliver your custom workspace, provide post-delivery support and revisions, and send transactional emails related to your order.

We do not send marketing emails unless you explicitly opt in. You will only receive emails directly related to your order and delivery.

Payment Security

How payments are protected

All payments are processed by Stripe, a PCI DSS Level 1 certified payment processor. Lonise.store never sees or stores your full credit card number, CVV, or banking information.

Stripe's privacy policy governs how your payment data is handled. You can review it at stripe.com/privacy.

Data Retention

How long we keep your data

We retain your order information and consultation records for 2 years for support and dispute resolution purposes. After this period, your data is permanently deleted.

You may request deletion of your data at any time by contacting support@lonise.store.

Your Rights

Control over your data

You have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, and withdraw consent at any time.

To exercise any of these rights, contact us at support@lonise.store and we will respond within 5 business days.

Privacy questions?

If you have any questions about how we handle your data, reach out directly. We respond to all inquiries within 24 hours.

support@lonise.store